Support
We read every email. Most replies come within 2 working days.
Please tell us your iPhone or iPad model and iOS version. You can also send feedback from the App: Settings > Help & feedback.
Timer
How long is a session?
The default is 25 minutes of focus, a 5-minute short break, and a 15-minute long break after 4 sessions. You can set any focus length from 5 to 120 minutes in Settings.
The timer stopped when I left the app.
You probably have Strict mode on. In strict mode, leaving Pomodoro Cat ends the session. Turn it off in Settings if you want to use other apps while you focus.
How do I see the timer on my Lock Screen?
Turn on Live Activities in Pomodoro Cat's Settings. The timer then shows on the Lock Screen and in the Dynamic Island, with Pause, Resume, End, Skip and +1 min buttons.
Does sound keep playing when my phone is locked?
Yes. Ambient sounds keep playing in the background until the session ends.
How does prayer-time pause work?
Turn on Settings > Prayer-time pause and choose your city, or use your current location. Pomodoro Cat works out prayer times on your device and pauses your session when one arrives.
Pomodoro Cat Plus
What do I get with Plus?
More color themes (Mint, Ocean, Sunset), more ambient sounds (Forest, Fireplace, Brown noise, Pink noise), more than 3 upcoming exams and 5 subjects, and your full study history and stats beyond this week. The timer, planner, tasks, streaks (including streak freeze), widgets and Live Activity are free, with up to 3 upcoming exams and 5 subjects, and there are no ads. Your existing data is never locked.
How much does it cost?
Pomodoro Cat is free to use. Pomodoro Cat Plus is optional. Its prices, and any free trial, are shown in the app before you buy, and may vary by country.
How do I restore my purchase?
Open the Pomodoro Cat Plus screen and tap Restore Purchases. Use the same Apple ID you bought with.
How do I cancel?
Open iOS Settings > your name > Subscriptions > Pomodoro Cat Plus > Cancel. See Apple's guide. We cannot cancel for you, because Apple handles all payments.
How do I get a refund?
Refunds are handled by Apple at reportaproblem.apple.com.
Data and sync
Do I need an account?
No. Tap "Skip for now" during setup. Every feature works without an account.
How do I move my data to a new iPhone?
Turn on iCloud sync in Settings on both devices, signed in to the same Apple ID. You can also export your data in Settings > Export data (JSON or CSV).
How do I delete my account?
Settings > Account > Delete account. This erases your account and your study data. It does not cancel Pomodoro Cat Plus — cancel that in iOS Settings.
Widgets and Siri
Which widgets are there?
Daily goal, Streak, and Up next. There is also a Control Center control to start or pause focus.
What can I say to Siri?
"Start a focus session in Pomodoro Cat", "Take a break", "Today's goal", "Next task", or "Add a task".