Terms of Use
Effective date: 14 November 2026
1. The App
AI Calorie Tracker: PlateCount (the "App") is published by Cloud Honest LLC ("we"). By using the App you agree to these terms. If you do not agree, please do not use the App.
2. Who can use it
You must be at least 13 years old, or have permission from a parent or guardian. You do not need a sign-in account.
3. Not medical advice
PlateCount gives estimates for information only. It does not give medical advice and it does not diagnose, treat, cure or manage any condition. It is not designed for eating disorders, diabetes, kidney disease or pregnancy nutrition. Talk to a doctor, a registered dietitian or another qualified health professional before you start a strict calorie deficit or change your diet, especially if you have a medical condition.
4. Estimates can be wrong
Calories and nutrients are estimates. AI estimates from photos, voice and menus can be wrong. Food databases can have errors. Check the numbers and change them when you know better. You are responsible for your own choices.
5. PlateCount Plus subscription
- PlateCount Plus gives unlimited photo logging and menu scanning. Barcode scanning, manual logging and your full history are free.
- PlateCount Plus is offered as an auto-renewing subscription, monthly or yearly. The current price and the length of each period are shown on the App Store purchase screen and in the App before you buy, and may vary by country. If a free trial is offered, the App shows when it ends.
- Payment is charged to your Apple ID when you confirm the purchase, or when a free trial ends. Any unused part of a free trial is lost when you buy a subscription.
- The subscription renews automatically unless you turn off auto-renew at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the current period, at the price shown for your plan.
- You can manage or cancel it any time in iOS Settings > Apple ID > Subscriptions. Deleting the App does not cancel it.
- Refunds are handled by Apple at reportaproblem.apple.com.
6. Your data
Your diary belongs to you. How we handle data is described in our Privacy Policy.
7. Acceptable use
Do not try to break, copy, reverse engineer or resell the App, misuse the AI features, or use the App to break the law.
8. Third-party content
Some food data comes from open databases, such as Open Food Facts, under their licenses. We do not control third-party data and do not promise it is complete or correct.
9. No warranty
The App is provided "as is" and "as available". We work to keep it reliable, but we cannot promise it will never have errors or be interrupted. AI features need an internet connection.
10. Limit of liability
To the extent the law allows, Cloud Honest LLC is not liable for indirect, incidental or lost-data damages, or for any harm that comes from relying on the App's estimates instead of professional advice. Nothing in these terms limits rights you have under consumer law, or liability that cannot be limited by law.
11. Apple
These terms are between you and Cloud Honest LLC, not Apple. Apple is not responsible for the App or its support. Apple and its subsidiaries are third-party beneficiaries of Apple's Standard EULA.
12. Changes
We may update these terms. We will change the date at the top when we do. If you keep using the App after a change, you accept the new terms.
13. Contact
Cloud Honest LLC · 5830 E 2nd St, Pmb 7000, Casper, WY 82609-4308, US · hello@cloudhonest.com